Joseph Butson

Skill Highlights

• Seasoned business analyst and project manager with experience supporting large-scale client/server and main frame e-commerce development in financial services, manufacturing and the wireless telecommunication industry.

• Provide support for business and systems projects, specifically in the e-commerce area.  This includes documenting detailed user requirements, constructing business designs and prototypes, developing test plans and training plans, and supporting the business on an ongoing basis.

• Proven analytical ability in process and data analysis using CASE tools and structured methodologies. Experienced in all aspects of the Software Development Lifecycle and Production Support.

 Recent Projects

• Participate in business to business ecommerce project to build Canada's first fully integrated electronic bill presentment system.
• Develop requirements for the implementation of a "best of breed" CRM application for call centre, interactive voice response and internet gateways for Canada's leading wireless communication provider.
• Re-Architect and co-produce a website for a leading Canadian advertising agency.
• Design/plan the integration of 3rd party solution featuring new proprietary EDI format.
• Reverse Engineer mainframe application, map and migrate application functionality to client/server/internet platform.  

Recent Roles

Bell Canada – Wireless Division, Mississauga, Ontario

Project Leader/Business Systems Analyst

•  Provide support for business and systems projects, specifically in the e-commerce area.  This includes documenting detailed user requirements, constructing business designs and prototypes, developing test plans and training plans, and supporting the business on an ongoing basis.

• handling multiple projects at one time balancing business and     technical issues to develop cost effective solutions.

• influencing and negotiating with other to meet project

• targetsestimating time to complete tasks and meeting deadlines

 Tools:MS Project; MS Access; DB Artisan

Platform:  Unix; Sybase; Oracle; NT and MVS/DB2/COBOL

Goodgollcurtis Inc., Toronto, Ontario ~ October 1999 to present

Project Manger - Web Architect

• Research new web technologies and recommend new tools for site development.
• Participate with creative, art direction and business development client teams to build consensus around visual and functional design.
• Document detailed business requirements, construct designs and prototypes and develop test plans.
• Manage Project budget and programming resources.
• Manage Web site administration and hosting.

Tools: MS Access; MS Project; MS Excel; Macromedia Dreamweaver, Flash and Fireworks.

City of Toronto, Toronto, Ontario ~ November 1999 to March 2000

Project Analyst - Water/Wastewater

• Co-ordinate Y2K Remediation, Testing and Implementation for City of Toronto Water Supply and Water Pollution Control Facilities
• Interface with business users and track progress on implementation of project plans.
• Document and analyze business process/flow; design, develop and test process enhancements; conduct workflow and cost benefit analysis.
• Analyze workflow; document business processes and communicate process improvements.

Tools: MS Access; MS Project; MS Excel; Lotus Notes

Platforms: Sun Solaris/Oracle; Various OS/Windows NT

Symcor Services Inc., Toronto, Ontario ~ August 98 to November 99

(a Systems Integrator 100% owned by Royal Bank, Bank of Montreal and TD Bank)

Project Consultant

• Primary project contact with Shareholder Banks and Y2K Office.
• Interface with Development Manager; Track and maintain project plan.
• Lead implementation strategy and develop business continuance plan.
• Document detailed user requirements, construct business designs and prototypes, developing test plans and training plans, and supporting the business on an ongoing basis.
• Document and analyze business process/flow; design, develop and test process enhancements; conduct workflow and cost benefit analysis.
• Manage key vendor/supplier relationships coordinating new requirement fulfillment.
• Develop hiring, training and production staff plan. 

Tools: MS Access; MS Project; MS Excel; Lotus Notes: Connect Direct

Platform: MVS/DB2/COBOL/C

Trimark Investment Management Inc., Toronto ~ December 97- August 98

Supervisor, Business Analysis

• Project Manage development and production deliverables to business schedules developed in cooperation with Senior Management.
• Responsible for the management of all projects and production affecting broker/dealer maintenance, reporting and EDI transaction processing.
• Lead and Project Manage all data generation required for statutory, corporate and direct mailings. Manage vendor relationships with contracted and non-contracted business partners.
• Investigate, evaluate and implement any new technologies which improve customer service (ie. On-Demand Printing: Extranet\Internet applications; Document Management)
• Recruit, hire and train new Business Analysts for Production team.

 Tools: MS Access; MS Project; MS Excel; CaseWise; SQL Plus              

Platform: Unix/Oracle/Visual Basic

 Davis + Henderson, Head Office, Toronto ~ July 1997- December 1997

Business Analyst

• Lead joint development EDI project/initiatives with business partners (Banks; Trust Companies; and Credit Unions.)
• Investigate, evaluate and implement any new technologies which improve customer service

Tools: MS Access; MS Project; MS Excel; IEF.

Platform: AIX/Oracle/Powerbuilder ~ MVS/DB2/COBOL (Bank side)

Mellon Bank, Head Office, Toronto ~ December 1996 - July 1997

Business Analyst

• Rapid Application development; data modeling; new business application design.

• Document detailed user requirements, construct business designs and prototypes, developing test plans and training plans, and supporting the business on an ongoing basis.

Tools: MS Access; MS Project; MS Excel; Visio.         

Platform: Unix/Oracle/Powerbuider;MVS/Natutral/Adabas

The Hartford, Head Office, North York ~ June 1996 - December 1996

Business Analyst ~ Commercial Lines

• Analyze workflow; document business processes and communicate process enhancements. Train and support desktop users in commercial lines dept.

Tools: MS Access; MS Project; MS Excel.                   

Kingsway Financial, Mississauga ~ January 1996 to June 1996

Business Analyst

• Document business processes and communicate process enhancements.

Tools: MS Access; MS Project; MS Excel.                   

National Trust Company, Toronto ~ April 1994 to January 1996

Product Manager, Investment Funds

• General Management of marketing, business and product development.

Altamira Investment Services Inc., Toronto ~ December 1993 - March 1994 Investment Services Officer/Consultant

Flash Pak Ltd., Oakville, Ontario ~ June 1992 - December 1993

Project Manager ~ Consultant June

Equifund Corp., Toronto, Ontario ~ April 1991 - June 1992

 Project Manager - Consultant

Bank Leumi Israel, Toronto, Ontario ~ June 1989 - February 1990

Account Manager ~ Corporate Business Banking

Royal Bank of Canada, Markham, Ontario ~ November 1987 - June 1989

Account Manager ~ Independent Business Banking

CIBC: Various locations in southern Ontario

September 1976 - November 1987~~ February 1990 - April 1991

Accounting, administration and supervision - Retail, Corporate and International banking.

Education History

• Business Administration, CEP, Ryerson Polytechnincal Institute 1986
• AICB - Associate of  the Institute of Canadian Bankers 1986
• Canadian Securities Course , Canadian Securities Institute 1987
• Object Oriented Software Analysis and Design 1997
• Project Management Methodolgy, University of Waterloo 1998
• SQL Plus, Oracle Corporation 1998

 References: available upon request.